Shipping policy

Surface Value ships within the United States and internationally to select destinations.

Orders are typically processed within 3–5 business days after purchase. Please note that processing time is separate from shipping and delivery time.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping rates and estimated delivery times are calculated at checkout based on your location.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout. Surface Value is not responsible for delays caused by customs processing.

Surface Value is not responsible for shipping delays caused by the carrier, weather, customs, incorrect addresses, or other circumstances outside of our control.

Please make sure your shipping address is correct before placing your order. If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any additional shipping costs.

Surface Value is not responsible for lost, stolen, or damaged packages once they are marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly to file a claim.

For shipping questions, please contact us at sydney@surfacevaluesociety.com